Zoox
Staff ServiceNow Platform Engineer
Foster City, CA · On-site · Staff
- Discipline
- Software
- Industry
- Automotive
Spec sheet
Automatically summarized from the employer’s posting. Check the original description below for full requirements.
Information Technology and Applications
Zoox seeks a Staff ServiceNow Platform Engineer to own the long-term platform vision and strategic direction for our ServiceNow deployment, while staying hands-on for key implementations and vendor/contractor governance. The role emphasizes architecture, integration, and leadership with stakeholders, supported by a managed services partner for day-to-day operations.
Required
- ServiceNow development
- architectural design
- vendor/partner management
- SLA accountability
- multi-year platform vision
- integration experience
- flows and scripts
Preferred
- executive stakeholder engagement
- complex integration
- vendor management
- hands-on coding in ServiceNow
- platform governance
Benefits
- medical
- 401k
- PTO
Employer description
Zoox is looking for a Staff ServiceNow Platform Engineer to own the long-term vision and strategic direction for our ServiceNow platform, while also staying hands-on enough to build, prototype, and directly evaluate the technical work delivered by others. Day-to-day operational support and steady-state ticket/config work will be delivered by a managed services partner, but this person is expected to roll up their sleeves on high-value, high-visibility, or novel work — new module rollouts, architecture proofs-of-concept, complex integrations — rather than hand everything to the vendor.
This role requires someone who has deep ServiceNow development experience and has grown into a strategic, vendor-facing leader — someone equally comfortable setting a multi-year platform vision with executive stakeholders, writing/reviewing flows and scripts themselves when it matters, and holding a managed services vendor and contractor team accountable to SLAs and outcomes.
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