Field Quality Engineer, Customer Warranty

Employer description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. 

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Field Quality Engineer II – Customer Warranty & Electrical Infotainment 

Engineering | Casa Grande, AZ | Full-Time 

About Lucid 

At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity. The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they are proud of. 

The Role 

The Field Quality Engineer II supports quality improvement initiatives across vehicle programs by identifying, investigating, and resolving customer-impacting quality concerns. This position will support Customer Warranty and Electrical Infotainment systems, utilizing warranty data, vehicle diagnostics, customer feedback, and quality investigations to identify emerging issues, improve vehicle performance, and reduce customer-impacting defects. 

What You'll Own 

• Customer Warranty & Quality Analysis 

• Root Cause Investigation & Corrective Actions 

• Technical Service Corrections & Campaign Support 

• Electrical & Infotainment Quality Support 

• Cross-Functional Quality Leadership 

• Launch & Production Quality Activities 

• Continuous Improvement 

What You Bring 

Required 

• Bachelor’s degree in Engineering, Quality Assurance, or a related STEM field. 

• 3+ years of experience in automotive quality, manufacturing, engineering, or related technical disciplines. 

• Working knowledge of vehicle systems, defect analysis, and quality control methodologies. 

• Strong analytical and problem-solving skills. 

• Experience interpreting engineering drawings and specifications. 

• Certification in Six Sigma (Green Belt), Shainin Red X, or similar quality disciplines. 

• Knowledge of statistical analysis methods including process capability studies, trend analysis, and DOE. 
• Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.

Preferred 

• Master’s degree in Engineering, Quality Assurance, or related technical discipline. 

• Six Sigma Black Belt certification. 

• Experience with hardware change management processes. 

• Knowledge of ISO/IATF standards, APQP, PPAP, and launch quality processes. 

• Experience supporting customer warranty investigations and field quality analysis. 

• Experience supporting electrical systems or infotainment systems. 

• CAD experience including CATIA and/or 3DX. 

Work Requirement 

This role is based onsite in Casa Grande, AZ. Travel up to 25% may be required, including occasional short-notice travel. 

Compensation and Benefits 

Base salary range: [Compensation Range TBD]. Lucid offers a comprehensive and competitive benefits package. 

Equal Opportunity 

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. 

Accessibility 

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process. ...