Stateside Spec Engineering jobs in the United States
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Zoox

Team Lead, Fusion Center Analysts

Las Vegas, NV · On-site · Manager

Discipline
Systems
Industry
Automotive
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Spec sheet

Automatically summarized from the employer’s posting. Check the original description below for full requirements.

Fleet Operations

Zoox seeks a Fusion Center Analyst Shift Lead in Las Vegas to manage and troubleshoot the robotaxi/test fleet hardware and software, ensure SLA/compliance, and lead a team across TeleOps workflows. The role requires leadership of analysts, coordination with Fleet Operations and related teams, and daily hands-on software/hardware testing.

Day shift

Required

  • live troubleshooting
  • Jira
  • Fleet Support Engineering
  • operational uptime
  • Shift Lead responsibilities
  • team leadership
  • teleOps workflows

Preferred

  • interfacing with operators
  • QA/quality standards
  • cross-team coordination
  • SLA management

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Employer description

The Fusion Center Analyst Shift Lead will actively manage and engage in the operational uptime of our robotaxi and test fleet. Primary responsibilities include live troubleshooting of hardware/software issues, interfacing with operators, capturing troubleshooting details in Jira, and reporting back to our Fleet Support Engineering team. You will work closely with leaders within the Fleet Operations organization and assist and interact with multiple teams across the company, including TeleGuidance, PMO, User Experience, and Product. Our Shift/Team Leads are disciplined team players who believe in doing everything it takes to accomplish the mission safely. 
As a Fusion Center Analyst Shift Lead, you will lead a team of Fusion Center Analysts to ensure they are meeting our Service Level Agreements (SLA’s) and to Zoox standards. Additionally, you will be responsible for maintaining productivity, quality and safety standards for both the robotaxi and test fleet for all operating hours. Shift/Team Leads at Zoox are hands-on with their team, working with & alongside them daily, leading by example to ensure all software and hardware tests are executed to Zoox’s high standards. You will be the field expert for tools, features, and functions related to TeleOps workflows, coordinating and streamlining processes supporting Fleet Operations at Zoox.
Shift: Monday - Friday, 10am - 6pm

Stateside Spec lists roles for engineering teams in the United States. Work-authorization notes come from the employer. We do not guarantee visa policy. Apply off-site. Report an issue with this listing View employer source