Senior Solutions Architect, Europe

Employer description

HawkEye 360 is seeking a Senior Solutions Architect to join the Solutions team. The Solutions team is responsible for developing and executing a high-impact technical solution for major programs around the globe. This role will be focused on major programs in Europe.  The role includes actively engaging with the client and end users to understand their needs, providing hands on training to end users on how to use the data and integrate into their workflows, leading integration efforts with 3rd party tools and services, and working with internal HE360 teams (engineering/product/solutions) to better align our offerings to customer needs. This position requires a high level of initiative, ability to learn new technologies quickly, and excellent customer service and communication skills.

Location & Travel: Our headquarters is in Herndon, Virginia. This role is remote, and requires residency in Europe or the UK.

Your main responsibilities will be:

• Serve as the technical point of contact for various programs within Europe.
• Design and own the solution, quickly and effectively run point on any technical issues that arise, and pivot where necessary to increase mission value.
• Conduct multi-day, technical in-person and virtual training sessions with customers to ensure a deep understanding of HawkEye 360 products and technology.
• HawkEye 360’s “technical front-end” – Conduct Technical Exchange Meetings (TEMs) and collaboratively explore use cases with the end users.
• Design and implement technical integrations of data to include data flow from AWS services to on-premises storage and 3rd party platforms.
• Champion end user requirements internally to HE360 stakeholders to include systems engineering and product teams.
• Continue to learn and drive rapid innovations to support business growth.
• Reinforce by example the company’s commitment to its values.

Your skills and qualifications:
Essential education and experience:

• Serve as the technical point of contact for various programs within Europe.
• Design and own the solution, quickly and effectively run point on any technical issues that arise, and pivot where necessary to increase mission value.
• Conduct multi-day, technical in-person and virtual training sessions with customers to ensure a deep understanding of HawkEye 360 products and technology.
• HawkEye 360’s “technical front-end” – Conduct Technical Exchange Meetings (TEMs) and collaboratively explore use cases with the end users.
• Design and implement technical integrations of data to include data flow from AWS services to on-premises storage and 3rd party platforms.
• Champion end user requirements internally to HE360 stakeholders to include systems engineering and product teams.
• Continue to learn and drive rapid innovations to support business growth.
• Reinforce by example the company’s commitment to its values.

Desirable:

• Understanding of radio frequency (RF) technologies, digital signal processing, signal analysis and applications.
• Technical experience working with and exploiting radar and/or communication signals.
• Hands-on experience with technical integration – use of AWS, APIs, open source technologies, etc.

We offer a compensation package that includes a competitive base salary plus annual performance bonus and benefits. We consider many factors when determining salary offers, such as candidate's work experience, education, training & skills, as well as market and business considerations. We are also open to considering candidates with experience and qualifications at a different level than required in a job posting, which may affect the compensation package offered.

Company Overview:

HawkEye 360 is equipping defense, intelligence, and national security leaders with mission-critical signals intelligence to enable faster, better decision making. By detecting, geolocating, and characterizing radio frequency emissions worldwide, HawkEye 360 delivers trusted domain awareness and early warning indicators to the US Government and allied partners. Our space-based collection, proprietary signal processing, and AI-powered analytics transform knowledge of RF spectrum into a strategic advantage. Proven by operational mission success, HawkEye 360 is redefining how signals intelligence strengthens national and global security.

HawkEye 360 is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.