IT Infrastructure Field Engineer Level 5

Employer description

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Top Secret

TRAVEL: Yes, 10% of the TimeDescription

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.

Expand your horizons, advance your career, and contribute to a secure future for generations. Northrop Grumman’s Space Sector invites you to bring your pioneering spirit to our collaborative teams. As an Infrastructure Field Engineer Level 5 located in  Honolulu, Hawaii you’ll be a linchpin in missions of paramount importance, defining the art of the possible from day one.

Job Description

Will work in a customer facility as part of a small on-site technical team supporting operational users, with strong customer-facing communication skills to effectively engage operators, analysts, engineers, and senior government leadership (including SES-level audiences).Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.Will identify and assess mission gaps in capability, data flow, system behavior, or functionality, and clearly articulate findings and recommendations.Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.Assesses product needs in accordance with customer specifications.Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customers organization.Will debug problems in data flows and provide clear technical feedback to next-tier support or engineering teams.Will work independently with minimal supervision in a dynamic operational environment.Will work in a customer facility as part of a small on-site technical team supporting operational users.Will be required to travel up to 10%, based on program needs. 

Basic Qualifications

Bachelor’s degree with 12 years of professional experience – OR – Master’s degree with 10 years of professional experience – OR – PhD with 8 years of professional experienceMust have an active TS/SCI clearance at time of application and be eligible to obtain and maintain any required SCI, SAP, and polygraph access upon starting the position.Experience serving as the primary technical interface to a customer, user community, or mission operations team while working on an Operations Team in a customer facility.Experience administering or supporting Windows and Linux environmentsExperience supporting mission users in an embedded operations, field support, or customer-facing technical roleExperience administering or supporting Windows and Linux environmentsExperience with software installation, system integration, and troubleshooting in operational or fielded environments 

Preferred Qualifications

Active Full Scope PolygraphActive SAP eligibility/clearanceExperience supporting customers in DoD secure environments, including compartmented or mission-focused operational settingsFamiliarity with data flows, data schemas, and machine-to-machine communications, including the ability to trace, analyze, and troubleshoot issues across system interfacesDemonstrated understanding in all-source analysis concepts and the ability to understand mission context, operational workflows, and user objectivesExperience troubleshooting and maintaining Kubernetes-based containerized applicationsExperience with Windows Server, Windows workstation environments, and Linux system administrationExperience administering Active Directory, including users, groups, GPOs, and authenticationExperience configuring, integrating, or troubleshooting distributed systems, mission applications, or service interfacesExperience monitoring and maintaining cybersecurity tools such as endpoint protection, vulnerability scanners, or SIEM capabilitiesExperience configuring, managing, and troubleshooting network and encryption devices such as routers, switches, firewalls, and TACLANE or similar Type 1 devicesFamiliarity with DoD cybersecurity requirements such as STIGs, RMF, ACAS, and HBSSPrior field engineering, systems integration, or mission support experience in austere, remote, or high-tempo operational environmentsDemonstrated ability to understand operator mission needs and translate them into technical actions, issue resolution, and capability feedback

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Primary Level Salary Range: $139,700.00 - $209,500.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate’s experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.