Field Service Technician IV - LEAD (Deploy Only)

Employer description

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! As a Field Service Technician IV, you will be using your skills and expertise to perform a variety of maintenance and technical support on our products such as performing maintenance, troubleshooting, and repairs on tactical or commercial diesel platforms and is capable of supporting new vehicle launch activities on programs such as the JLTV (Joint Light Tactical Vehicle) and other multi‑vehicle configurations.
This role requires strong diagnostic abilities and detailed documentation of root cause, repair actions, and engineering issues.
You’ll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment.
This is a DEPLOY ONLY role working overseas on a 90 day rotation basis working a 60 hour work week. You’ll build and maintain effective relationships with our customers and provide them with onsite training.

The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.

Responsibilities:

Perform expert-level maintenance and repairs on complex aerospace and defense systems.

Diagnose and resolve the most challenging technical issues.

Experience with Joint Light Tactical Vehicle (JLTV) , Humvee, LTV, or other military tactical vehicles.

Experience supporting vehicle launch, validation, or early production efforts.

Knowledge of Military /DoD/ DoW maintenance practices, MESL, or technical directives.

Familiarity with root cause analysis tools and structured troubleshooting methodologies.

Experience collaborating with engineering teams during prototyping or product improvement cycles.

Maintain accurate and detailed records of all field activities and equipment status.

Ensure strict compliance with safety standards and industry regulations.

Oversee inventory management for spare parts and tools.

Generate comprehensive technical reports and present findings to stakeholders.

Travel extensively to customer sites, potentially including international locations.

Qualifications You Must Have:

High school diploma or GED equivalent.

5+ years of experience as a technician or in a related field.

Higher level relevant degree may substitute for experience. 

Ability to understand and interpret moderately complex technical schematics, diagrams, blueprints, manuals, and/or publications.

Advanced understanding of troubleshooting techniques.

Provide technical support for computer systems and networks.

Install, sustain, troubleshoot, and repair various communication systems, including networks, cable distribution, COMSEC, and cryptographic devices.

Perform expert-level maintenance and repairs on complex aerospace and defense systems.

Diagnose and resolve the most challenging technical issues.

Experience with Joint Light Tactical Vehicle (JLTV) , Humvee, LTV, or other military tactical vehicles.

Experience supporting vehicle launch, validation, or early production efforts.

Knowledge of Military /DoD/ DoW maintenance practices, MESL, or technical directives.

Familiarity with root cause analysis tools and structured troubleshooting methodologies.

Experience collaborating with engineering teams during prototyping or product improvement cycles.

Maintain accurate and detailed records of all field activities and equipment status.

Ensure strict compliance with safety standards and industry regulations.

Oversee inventory management for spare parts and tools.

Generate comprehensive technical reports and present findings to stakeholders.

Travel extensively to customer sites, potentially including international locations.

Ability to frequently travel outside the continental US, typically for extended periods of time.

Current/ valid passport and be able to obtain a visa to travel internationally

Successfully pass a pre-deployment medical assessment

Ability to meet current DoD and Combatant Command restriction requirements for deployed locations

Ability to deploy for a minimum of 90 days to OCONUS operating location.

Must be willing and able to work extended hours, holidays and shift schedules as required

60 hour work week.

A United States Government Security Clearance is required for employment. Applicants who do not currently have a USG security clearance are welcome to apply and, if selected, will be processed for a USG security clearance by SNC prior to employment. Employment will begin once the USG security clearance is granted. If applicant is unable to obtain USG security clearance, the offer of employment will be withdrawn.

Qualifications We Prefer:

Associate’s degree in a related field of study

Experience with FCC or FCC GROL

ASE certification (Automotive Service Excellence), ideally in diesel engines or medium/heavy truck.

Experience supporting vehicle launch, validation, or early production efforts.

Knowledge of DoD/DoW maintenance practices, MESL, or technical directives.

Familiarity with root cause analysis tools and structured troubleshooting methodologies.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

IMPORTANT NOTICE:

This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.Learn more about the background check process for Security Clearances.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.